Automotive Service Advisor: High Earnings & Growth Path

Hendrick Automotive Group; South Bend (IN); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Bonus opportunities

Paid manufacturer training

Insurance (medical, prescription, life

401(k) with company match

Paid time off

Employee discounts

Job summary

Hendrick Honda (South Blvd) in Charlotte, NC, part of Hendrick Automotive Group, is seeking a Service Advisor. You’ll be the link between customers and our technicians, listening, explaining repairs, and keeping every customer informed from write-up to delivery while building repeat business.

This role offers a performance-based pay plan with bonuses, extensive manufacturer training, and benefits including medical, 401(k), PTO, and employee discounts. Honda experience is preferred.

Qualifications

• Dealership experience as a Service Advisor or similar role.
• Knowledge of automotive systems and repairs.
• Strong customer service and ability to explain technical issues.

Responsibilities

• Greet customers and document service needs.
• Explain repairs and maintenance clearly.
• Prepare estimates and communicate costs transparently.
• Work with technicians to prioritize repairs.
• Maintain accurate service records.
• Stay updated on Honda technology.

Skills

Customer service

Automotive systems knowledge

Diagnostics

Communication

Reynolds & Reynolds familiarity

Driver's license

Education

High School Diploma or equivalent

Trade Certificate or College Degree welcome

Tools

Reynolds & Reynolds

Job description

Hendrick Honda (South Blvd) in Charlotte, NC, part of Hendrick Automotive Group, is seeking a Service Advisor. You’ll be the link between customers and our technicians, listening, explaining repairs, and keeping every customer informed from write-up to delivery while building repeat business.

This role offers a performance-based pay plan with bonuses, extensive manufacturer training, and benefits including medical, 401(k), PTO, and employee discounts. Honda experience is preferred.