Automotive Service Advisor — Up to $120k + Flexible Schedule

Summerville Ford

North Charleston (SC)

On-site

USD 70,000 - 120,000

Full time

7 days ago

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Benefits offered by this job

PTO accrual

Employee discounts

Medical/Dental/Vision Insurance

401k with match

Career development

Job summary

Summerville Ford, part of Hudson Automotive Group, is hiring Service Advisors to join a high-volume service team. Earn $70k-$120k+ yearly potential for top performers, with yearly accrual PTO and internal advancement opportunities. Comprehensive benefits include medical, dental, vision insurance, 401k with match, and employee discounts.

Prior customer service and CRM experience preferred. We value strong communication, emotional intelligence, and the ability to guide customers through the

Qualifications

Proven experience delivering a strong customer experience (service advisor).
CRM software experience required to manage customer interactions.
Excellent communication skills for customer guidance during the service process.
High emotional intelligence to handle diverse customer situations with professionalism.

Responsibilities

Guide customers through the service process and maintain exceptional service standards.
Deliver a strong customer experience and effective communication during the vehicle service.
Support customers with clear explanations of maintenance needs and recommended actions.

Skills

CRM software experience

Customer service experience

Communication skills

Emotional intelligence

Tools

CRM Software

Job description

Prior customer service and CRM experience preferred. We value strong communication, emotional intelligence, and the ability to guide customers through the

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