Premium Auto Service Advisor & Guest Experience

Christian Brothers Automotive Corporation; Hayden, Northern (ID, KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Christian Brothers Automotive is seeking an Automotive Service Advisor/Writer to serve as the trusted face our guests rely on for vehicle assistance. You will guide customers through the repair process and help build lasting relationships by ensuring transparency and trust.

In this role, you will keep guests informed about progress and vehicle status, answer questions, and strive to ensure satisfaction before they leave the facility.

Qualifications

• Experience in an Automotive Customer Service role or Automotive Service Write/Advisor/Sales role.
• Proficiency in Windows-based computer software and automotive store applications.
• Must have a current driver's license and an acceptable driving record.

Responsibilities

• Guide guests through the repair process and keep them informed about vehicle status.
• Ensure customer satisfaction before guests leave the facility.

Skills

Customer service

Communication

Adaptability

Tools

Windows-based software

Automotive store applications

Job description

Christian Brothers Automotive is seeking an Automotive Service Advisor/Writer to serve as the trusted face our guests rely on for vehicle assistance. You will guide customers through the repair process and help build lasting relationships by ensuring transparency and trust.

In this role, you will keep guests informed about progress and vehicle status, answer questions, and strive to ensure satisfaction before they leave the facility.