Automotive Service Advisor – Growth + Uncapped Commission

Buckeye Complete Auto; Westerville (OH); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Simple IRA with company match

Vision and dental insurance

Company-paid health options

Employee discounts

Paid time off

Job summary

Buckeye Complete Auto Care is seeking a Service Advisor in Westerville, OH to join our high-volume Columbus-area shop. This full-time role blends sales, customer service, and operational tasks to deliver an exceptional guest experience.

You will explain repairs in plain language, create accurate estimates, coordinate with technicians, and keep customers informed of progress. Competitive base salary starting at $60,000 with uncapped commission and strong benefits await.

Qualifications

• 3+ years of automotive service writing/sales experience.
• Proven customer service and sales performance.
• Strong organizational skills.
• Basic computer literacy (Windows, email, typing).
• Excellent verbal and written English.
• Valid driver's license.

Responsibilities

• Recommend services and repairs based on customer goals and technician assessments.
• Clearly explain technical issues in an easy-to-understand way.
• Keep customers informed on repair status and timelines.
• Collaborate with technicians to ensure smooth workflow.
• Provide exceptional service via phone, email, text, and in person.
• Build trust and long-term relationships with every customer interaction.
• Create accurate estimates and invoices.
• Help with parts ordering, dispatch, and workflow management.
• Support general shop operations—everyone pitches in where needed!

Skills

Customer service

Sales

Communication

Organizational skills

Computer literacy

English proficiency

Driver's license

Automotive service writing

Team collaboration

Job description

Buckeye Complete Auto Care is seeking a Service Advisor in Westerville, OH to join our high-volume Columbus-area shop. This full-time role blends sales, customer service, and operational tasks to deliver an exceptional guest experience.

You will explain repairs in plain language, create accurate estimates, coordinate with technicians, and keep customers informed of progress. Competitive base salary starting at $60,000 with uncapped commission and strong benefits await.