Automotive Service Advisor: Growth, Training & Benefits

Townsend Ford, Inc; Tuscaloosa (AL); On-site; USD 38,000 - 62,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401K Match

Paid Time Off

Career Growth

Paid Training

Employee Vehicle Purchase

Relocation Assistance

Tech-Ready Shop

Tenure Bonuses

Education Reimbursement

Job summary

Townsend Ford, Inc. in Tuscaloosa, AL is seeking experienced Automotive Service Advisors/Service Writers to join our award-winning shop. The role focuses on greeting customers, creating work orders, coordinating with technicians, and providing accurate estimates while finalizing invoices.

We offer industry-leading pay, bonuses, and a state-of-the-art facility. Candidates should deliver superior customer service, possess strong time management, and be flexible to work Saturdays.

Qualifications

• Excellent customer service and time management skills.
• Strong attention to detail.
• Strong interpersonal skills with ability to build a team and work as a team.
• Ability to work Saturdays when required.

Responsibilities

• Greeting and communicating with customers on all aspects of repair, such as creating work orders, arranging bookings and communicating them to the technicians, and providing estimates to the consumer and finalizing invoices.
• Performing other store duties and functions as directed by management.

Skills

Customer service

Time management

Interpersonal skills

Team building

Weekend availability

Job description

Townsend Ford, Inc. in Tuscaloosa, AL is seeking experienced Automotive Service Advisors/Service Writers to join our award-winning shop. The role focuses on greeting customers, creating work orders, coordinating with technicians, and providing accurate estimates while finalizing invoices.

We offer industry-leading pay, bonuses, and a state-of-the-art facility. Candidates should deliver superior customer service, possess strong time management, and be flexible to work Saturdays.