Automotive Service Advisor | Growth, Training & Benefits

Napleton Nissan; Lake Park (FL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive pay with incentives

Family Owned and Operated – 90+ years

Medical, Dental, Vision Insurance

401k

Paid Vacation and Sick Time

Paid Training

Discounts on products, services, and,

Job summary

The Ed Napleton Automotive Group is seeking a Service Advisor for Northlake Chrysler Dodge Jeep RAM. You will act as the liaison between customers and technicians, presenting repair recommendations and estimates while delivering outstanding service in the service lane.

Responsibilities include writing repair orders with clear cost/time estimates, keeping customers informed, and coordinating with technicians to ensure timely completion.

Qualifications

• Exceptional customer service skills.
• Tech-savvy and able to learn technology.
• Previous automotive service advisor experience.
• CDK experience preferred.
• Willingness to undergo a background check.
• 18+ years of age or older.

Responsibilities

• Work with customers to ensure all vehicle maintenance needs are met.
• Write repair orders with full transparency of cost and time estimates.
• Provide exceptional and timely communication, keeping customers updated.
• Communicate frequently with Technicians and Parts to ensure timely completion of work.
• Exhibit a positive attitude and strong work ethic with customers and co-workers.
• Utilize cutting edge Fixed Operations Technology.

Skills

Exceptional Customer Service

Communication

Tools

CDK

Job description

The Ed Napleton Automotive Group is seeking a Service Advisor for Northlake Chrysler Dodge Jeep RAM. You will act as the liaison between customers and technicians, presenting repair recommendations and estimates while delivering outstanding service in the service lane.

Responsibilities include writing repair orders with clear cost/time estimates, keeping customers informed, and coordinating with technicians to ensure timely completion.