Automotive Service Advisor – Growth, Incentive Pay, 401k

Napleton St L; Saint Peters (MO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive pay with incentives

Family owned & operated

Insurance: Medical, Dental, Vision

401k plan

Paid vacation & sick leave

Paid training

Employee discounts

Growth opportunities

Job summary

The Ed Napleton Automotive Group is seeking a Service Advisor at Mid Rivers Chrysler Dodge Jeep RAM. You will act as a liaison between customers and technicians, presenting repair recommendations and maintaining transparency on costs and time estimates.

Responsibilities include meeting customer needs, updating them throughout the service process, coordinating with technicians and parts, and delivering exceptional service.

Qualifications

• Exceptional Customer Service Skills.
• Tech Savvy- able to learn and utilize technology.
• Previous Automotive Service Advisor Experience is a plus but not required.
• Willingness to undergo a background check in accordance with local law/regulations.
• 18+ years of age or older to comply with the company driving policy.

Responsibilities

• Work with customers to ensure we meet and address all vehicle maintenance needs.
• Write repair orders for customers with full transparency of cost and time estimates.
• Provide exceptional and timely communication-keeping customers updated throughout the process.
• Communicate frequently with Technicians and Parts to ensure timely completion of work.
• Exhibit a positive attitude and strong work ethic with customers and co-workers.
• Utilize cutting edge Fixed Operations Technology.

Skills

Exceptional Customer Service

Tech Savvy

Communication Skills

Job description

The Ed Napleton Automotive Group is seeking a Service Advisor at Mid Rivers Chrysler Dodge Jeep RAM. You will act as a liaison between customers and technicians, presenting repair recommendations and maintaining transparency on costs and time estimates.

Responsibilities include meeting customer needs, updating them throughout the service process, coordinating with technicians and parts, and delivering exceptional service.