Automotive Service Advisor | Growth, Training & Benefits

Napleton Nissan; Indianapolis (IN); Vor Ort; USD 50.000 - 150.000; Vollzeit

Benefits dieser Stelle

Medical, Dental, Vision Insurance

401k

Paid Vacation and Sick Time

Paid Training

Discounts on products, services, and

Zusammenfassung

Ed Napleton Automotive Group is seeking a Service Advisor for Napleton Italian Imports in Indianapolis. The role focuses on guiding customers through vehicle maintenance, presenting repair recommendations, and maintaining clear communication with customers and technicians to keep vehicles in top condition.

You will be part of a large, family‑owned organization with extensive growth opportunities and comprehensive benefits. Experience is a plus but not required.

Qualifikationen

• Exceptional Customer Service Skills.
• Tech Savvy and able to learn and utilize technology.
• Previous Automotive Service Advisor Experience is a plus but not required.
• Willingness to undergo a background check.
• 18+ years of age or older to comply with the company driving policy.

Aufgaben

• Work with customers to ensure we meet and address all vehicle maintenance needs.
• Write repair orders for customers with full transparency of cost and time estimates.
• Provide exceptional and timely communication—keeping customers updated throughout the process.
• Communicate frequently with Technicians and Parts to ensure timely completion of work.
• Exhibit a positive attitude and strong work ethic with customers and co-workers.
• Utilize cutting edge Fixed Operations Technology.

Kenntnisse

Customer service

Communication

Tech-savvy

Background check

Jobbeschreibung

Ed Napleton Automotive Group is seeking a Service Advisor for Napleton Italian Imports in Indianapolis. The role focuses on guiding customers through vehicle maintenance, presenting repair recommendations, and maintaining clear communication with customers and technicians to keep vehicles in top condition.

You will be part of a large, family‑owned organization with extensive growth opportunities and comprehensive benefits. Experience is a plus but not required.