Automotive Service Advisor - Growth, Training & High Earnings

Napleton Automotive Group; Indianapolis (IN); On-site; USD 65,000 - 150,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

Paid Vacation

Paid Sick Time

Paid Training

Discounts on products, services, and/

Growth Opportunities

Family Owned and Operated

Job summary

The Ed Napleton Automotive Group is seeking a Service Advisor at Napleton Genesis of Carmel to serve as the liaison between customers and technicians, presenting repair recommendations and maintaining clear communication throughout the service process.

You will write repair orders with transparent cost and time estimates, ensuring timely updates to customers and coordinating with technicians for prompt completion. This role offers incentives and growth within a large, respected automotive group.

Qualifications

• Exceptional Customer Service Skills.
• Tech-savvy and able to learn and utilize technology.
• Previous Automotive Service Advisor experience is a plus but not required.

Responsibilities

• Work with customers to ensure we meet and address all vehicle maintenance needs
• Write repair orders for customers with full transparency of cost and time estimates
• Provide exceptional and timely communication—keeping customers updated throughout the process
• Communicate frequently with Technicians and Parts to ensure timely completion of work
• Exhibit a positive attitude and strong work ethic with customers and co-workers.
• Utilize cutting edge Fixed Operations Technology

Skills

Exceptional Customer Service Skills

Tech Savvy

Job description

The Ed Napleton Automotive Group is seeking a Service Advisor at Napleton Genesis of Carmel to serve as the liaison between customers and technicians, presenting repair recommendations and maintaining clear communication throughout the service process.

You will write repair orders with transparent cost and time estimates, ensuring timely updates to customers and coordinating with technicians for prompt completion. This role offers incentives and growth within a large, respected automotive group.