Automotive Service Advisor: Growth, PTO & Benefits

Vista Toyota; Casper (WY); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Paid Time Off

Health insurance

401(k) with employer contribution

Wellness reimbursement

Tuition reimbursement

Employee discounts

Job summary

Vista Nissan in Casper, WY is seeking an experienced Service Advisor to bridge customers and technicians, delivering transparent communication, accurate estimates, and a positive service experience. You will guide maintenance decisions, review warranties, and help uphold our trusted automotive care reputation.

Ideal candidates are strong communicators who stay organized under pressure, excel at customer service, and can explain maintenance needs clearly.

Qualifications

• 2+ years automotive dealership service advisor experience.

Responsibilities

• Greet customers and document concerns on repair orders.
• Explain repair estimates and warranty options to customers.
• Provide accurate cost and time estimates before work begins.
• Coordinate with technicians to manage repair order flow.
• Maintain transparent, proactive communication with customers throughout the service experience.

Skills

Strong communicator

Organized & detail-oriented

Customer-focused

Goal-driven

Calm under pressure

Vehicle maintenance knowledge

Job description

Vista Nissan in Casper, WY is seeking an experienced Service Advisor to bridge customers and technicians, delivering transparent communication, accurate estimates, and a positive service experience. You will guide maintenance decisions, review warranties, and help uphold our trusted automotive care reputation.

Ideal candidates are strong communicators who stay organized under pressure, excel at customer service, and can explain maintenance needs clearly.