Automotive Service Advisor - Growth & Paid Training

Napleton Nissan; Kissimmee (FL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Top compensation plans

Medical, Dental, Vision Insurance, 401

Job summary

Napleton Nissan in Kissimmee, FL is seeking a Service Advisor to act as the liaison between customers and technicians, presenting repair recommendations and helping keep vehicles in top condition.

You will play an active role in the service lane by delivering transparent cost estimates and timely updates, while communicating with technicians and parts to ensure timely completion of work. Excellent customer service and tech-savvy skills are essential.

Qualifications

• Exceptional Customer Service Skills.
• Tech savvy and able to learn new systems.
• Previous Automotive Service Advisor experience is a plus but not required.
• Willingness to undergo a background check.

Responsibilities

• Work with customers to ensure we meet and address all vehicle maintenance needs.
• Write repair orders for customers with full transparency of cost and time estimates.
• Provide exceptional and timely communication—keeping customers updated throughout the process.
• Communicate frequently with Technicians and Parts to ensure timely completion of work.
• Exhibit a positive attitude and strong work ethic with customers and co-workers.
• Utilize cutting edge Fixed Operations Technology.

Job description

Napleton Nissan in Kissimmee, FL is seeking a Service Advisor to act as the liaison between customers and technicians, presenting repair recommendations and helping keep vehicles in top condition.

You will play an active role in the service lane by delivering transparent cost estimates and timely updates, while communicating with technicians and parts to ensure timely completion of work. Excellent customer service and tech-savvy skills are essential.