Customer-Driven Auto Service Advisor | Growth & Tech

St. Louis Nissan; Maryland Heights (MO); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive pay with incentives

Medical, Dental, Vision Insurance, 401

Paid Vacation and Sick Time

Paid Training

Discounts on products, services, and

Discounts on products, services, and

Job summary

St. Louis Nissan, part of the Ed Napleton Automotive Group, is seeking a Service Advisor to bridge customers and our technicians.

You’ll present repair recommendations, write repair orders with transparent estimates, and maintain proactive communication to keep vehicles in top shape. Join a large, family-owned dealer group offering competitive pay with incentives, medical and 401k, paid training, and growth opportunities.

Qualifications

• Exceptional customer service skills are essential.
• Tech-savvy and able to learn new technology and systems.
• Previous automotive service advisor experience is a plus but not required.
• Willingness to undergo a background check as per local law.
• Must be 18 years of age or older to comply with company policy.

Responsibilities

• Work with customers to ensure all vehicle maintenance needs are met.
• Write repair orders with transparent cost and time estimates.
• Provide exceptional and timely communication, keeping customers updated.
• Communicate with technicians and parts to ensure timely completion of work.
• Exhibit a positive attitude and strong work ethic with customers and coworkers.
• Utilize cutting edge Fixed Operations Technology.

Skills

Exceptional Customer Service Skills

Tech Savvy

Previous Automotive Service Advisor (a

Tools

Fixed Operations Technology

Job description

St. Louis Nissan, part of the Ed Napleton Automotive Group, is seeking a Service Advisor to bridge customers and our technicians.

You’ll present repair recommendations, write repair orders with transparent estimates, and maintain proactive communication to keep vehicles in top shape. Join a large, family-owned dealer group offering competitive pay with incentives, medical and 401k, paid training, and growth opportunities.