Automotive Service Advisor | Growth & Great Benefits

Smithtown Volkswagen; New York (NY); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Competitive compensation

Weekly payment schedule

Health, Dental and Vision insurance

401K and Life Insurance

Paid vacation and sick leave

Career advancement opportunities

Employee discounts

Job summary

Smithtown Volkswagen in St. James, NY is seeking an Automotive Service Advisor to ensure customer satisfaction through expert advice on maintenance and repairs. The role requires automotive systems knowledge, excellent communication, and a customer-centric approach.

You will greet customers, explain repairs, schedule service, and coordinate with the service team to complete work efficiently while maintaining thorough service records. Opportunities for career advancement are included.

Qualifications

• Prior experience in automotive service advising or a related field.
• Strong knowledge of automotive systems and maintenance procedures.
• Excellent communication and customer service skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Responsibilities

• Greet customers and assess their vehicle maintenance needs.
• Provide detailed explanations of the recommended repairs and services.
• Schedule service appointments and follow up with customers on the status of their vehicles.
• Communicate effectively with the service team to ensure timely completion of repairs.
• Upsell additional services and products as needed.
• Maintain accurate records of service history and customer interactions.

Job description

Smithtown Volkswagen in St. James, NY is seeking an Automotive Service Advisor to ensure customer satisfaction through expert advice on maintenance and repairs. The role requires automotive systems knowledge, excellent communication, and a customer-centric approach.

You will greet customers, explain repairs, schedule service, and coordinate with the service team to complete work efficiently while maintaining thorough service records. Opportunities for career advancement are included.