Automotive Service Advisor — Growth, Customer Impact

Serpentini Chevrolet; Tallmadge (OH); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) plan

Paid time off

Opportunities for advancement

Employee discounts

Job summary

Serpentini Chevrolet in Tallmadge is searching for a Service Advisor to join our dedicated team. Ideal candidates will have automotive service advisor experience, focusing on excellent customer service and quality control. Responsibilities encompass meeting customers, overseeing service delivery, and ensuring customer satisfaction by building strong relationships.

We offer competitive compensation, opportunity for advancement, and a positive working atmosphere aimed at fostering personal growth.

Qualifications

• Valid commercial driver’s license and clean driving record.
• Ability to read, write and speak English fluently.
• Ability to concentrate and accomplish tasks despite interruptions.

Responsibilities

• Meet with customers and determine their needs for repair and/or service.
• Increase customer satisfaction by building customer relations.
• Oversee technicians working on customers’ vehicles.

Skills

Automotive service advisor experience

Customer satisfaction

Multitasking skills

Education

High school diploma or equivalent

Accredited training in service advisor skills

Tools

Computer skills

Job description

Serpentini Chevrolet in Tallmadge is searching for a Service Advisor to join our dedicated team. Ideal candidates will have automotive service advisor experience, focusing on excellent customer service and quality control. Responsibilities encompass meeting customers, overseeing service delivery, and ensuring customer satisfaction by building strong relationships.

We offer competitive compensation, opportunity for advancement, and a positive working atmosphere aimed at fostering personal growth.