Service Advisor

Wright Automotive Group; Baden (Beaver County); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

$5000 bonus after 90 days

Health, dental and vision insurance

401K with company match (10%)

Paid Vacation

Paid Holidays

Life Insurance

Job summary

Wright Automotive Group is looking for enthusiastic Service Advisors to join their team in Baden, Pennsylvania. They value ongoing training and reward effort through bonuses and commission.

The role includes meeting customers to assess their service needs, maintaining ethical company practices, and overseeing vehicle technicians. Candidates should possess a high school diploma, automotive service advisor experience, and the ability to multitask while focusing on customer satisfaction.

Qualifications

• Must have automotive service advisor experience.
• Ability to concentrate despite interruptions is necessary.
• Must be willing to submit to a background check & drug screen.

Responsibilities

• Meet with customers and determine their needs for repair/service.
• Maintain standards for ethical business practices and customer service.
• Monitor vehicle progress and update customers regularly.
• Oversee technician efficiency and job completion times.
• Participate in developing Standard Operating Procedures.

Skills

Customer relations

Time management

Sales maximization

Quality control

Task multitasking

Education

High School Diploma or equivalent

Training in service advisor skills

Job description

We are looking for enthusiastic Service Advisors to join our team. At Wright Automotive Group, we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort and results through bonus and commission programs. We're a place for employees to have a career, not just a job. If this sounds appealing to you, apply below.

• $5000 bonus after 90 days in the position

Benefits

• Health, dental and vision insurance
• 401K with company match (10%)
• Work-life balance
• Great company culture
• Community involvement
• Growth opportunities
• Paid Vacation
• Paid Holidays
• Life Insurance

Responsibilities

• Meet with customers and determine their needs for repair and/or service of their vehicle issues
• Increase customer satisfaction by building customer relations.
• Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations.
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Increase profitability by maximizing sales & execute retail promotions.
• Responsible for overseeing the technician working on customers’ vehicle including their time management/efficiency, parts ordering, job completion times.
• Oversee and participate in quality control.
• Participate in the development and documentation of Standard Operating Procedures as appropriate.

Qualifications

• High School Diploma or equivalent.
• Accredited training in service advisor skills, customer satisfaction and quality control.
• Automotive service advisor experience.
• Ability to concentrate and accomplish tasks despite interruptions.
• Ability to perform a variety of tasks simultaneously.
• Must be willing to submit to a background check & drug screen

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.