Automotive Service Advisor - Growth, Benefits & Commission

Mills Auto Group; Willmar (MN); Presencial; USD 42 000 - 70 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical Insurance

Dental Insurance

Vision Plan

Health Savings Account

Cafeteria Plan

Life Insurance

401(k) & Profit Sharing

Paid Time Off

Paid Holidays

Resumo da oferta

Mills Auto Group in Willmar, MN is seeking a Service Guest Advisor to act as the main contact between Guests and our Service Department. You will diagnose issues from Guest descriptions, explain repairs and costs, and ensure timely service delivery, while maintaining outstanding Guest service and communication.

Automotive knowledge is a plus but not required; we offer strong training opportunities for growth, with a commission-based pay plan and substantial incentive potential.

Qualificações

• Guest service focus and strong communication skills.
• Willingness to learn; automotive knowledge a plus but not required.

Responsabilidades

• Positively greet Guests, listen to Guest concerns, and explain service options.
• Diagnose vehicle issues based upon Guest descriptions and vehicle inspections.
• Turn Guest requests into actionable work orders for our technicians.
• Provide accurate quotes/estimates for repairs.
• Effectively manage Guest appointments and coordinate with technicians.
• Keeping Guests informed about the status of repairs and changes.
• Addressing and resolving Guest complaints.
• Maintain positive Guest relationships to encourage repeat business.
• Sell additional services and products when recommended.
• Maintain accurate Guest records and service history.

Descrição da oferta de emprego

Mills Auto Group in Willmar, MN is seeking a Service Guest Advisor to act as the main contact between Guests and our Service Department. You will diagnose issues from Guest descriptions, explain repairs and costs, and ensure timely service delivery, while maintaining outstanding Guest service and communication.

Automotive knowledge is a plus but not required; we offer strong training opportunities for growth, with a commission-based pay plan and substantial incentive potential.