Automotive Service Advisor — Growth & Benefits

Coughlin Automotive Group; Circleville (OH); Presencial; USD 50 000 - 80 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, Dental, and Vision Insurance

401(k) Savings Plan with company match

Paid Vacation

Paid Company Holidays

Company Activities and outings

Ongoing Professional Development

Employee Discounts

Family-Friendly and Inclusive Culture

Career Growth and Internal Promotions

Resumo da oferta

Coughlin Ford of Circleville is seeking an experienced Service Writer/Advisor to join our Circleville service team. You will work with technicians and customers to identify needed maintenance, prepare estimates, and schedule repairs, while upholding our CSI standards.

We offer a strong benefits package, opportunities for career growth, and a culture that values teamwork, training, and customer care as we build long-term relationships with each client.

Qualificações

• Experience in automotive or customer service industries.
• Strong record of positive customer satisfaction results.
• Organized and friendly personality.
• Working knowledge of the mechanical operations of vehicles.
• Professional personal appearance.
• Team oriented and self-motivated.
• Able to work with little supervision.
• Clean driving record.

Responsabilidades

• Works with customer and technician to identify required maintenance and advises customers on necessary and recommended services
• Offers additional services and repairs to customers
• Estimates cost of mechanical, electrical, or other repairs
• Enters itemized estimate on service order and explains estimate to customer
• Schedules appointments with customer
• Meets dealership's standards for repair and order production
• Maintains CSI at or above Company standards
• Maintains an organized, clean and safe work area
• Participates in required training
• Follows Safeguards rules and regulations and complies with Company policies and procedures
• Other duties as assigned

Conhecimentos

Automotive service experience

Customer service

Team oriented

Descrição da oferta de emprego

Coughlin Ford of Circleville is seeking an experienced Service Writer/Advisor to join our Circleville service team. You will work with technicians and customers to identify needed maintenance, prepare estimates, and schedule repairs, while upholding our CSI standards.

We offer a strong benefits package, opportunities for career growth, and a culture that values teamwork, training, and customer care as we build long-term relationships with each client.