Automotive Service Advisor — Growth & Benefits

Woodhouse Auto Group; Bellevue (NE); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health Insurance

401K Plan

Paid Time Off

Tuition Assistance

Employee Discounts

Job summary

Woodhouse Auto Family is seeking an Automotive Service Advisor in Bellevue, NE. You will act as the liaison between customers and our service technicians, ensuring timely, accurate estimates and clear communication on repairs and maintenance.

Schedule: Mon-Fri 7:30am-5:30pm; Compensation: Commission; full-time role with strong growth opportunities and comprehensive benefits as part of Woodhouse Family. Must maintain a high standard of customer service and vehicle care.

Qualifications

• Must have a valid driver’s license.
• Must have a clean driving record.
• Greets customers in a timely, friendly manner and completes vehicle inspection.
• Writes up customer vehicle problems clearly on repair orders.
• Explains care and maintenance per manufacturer specs.

Responsibilities

• Be the liaison between customers and service technicians.
• Provide complete and accurate written cost estimates for labor and parts.
• Monitor progress of repairs and communicate changes to customers.
• Obtain customer authorization for additional repairs and document accordingly.
• Close repair orders and perform other duties as assigned.

Skills

Customer service

Communication

Walk-around inspection

Job description

Woodhouse Auto Family is seeking an Automotive Service Advisor in Bellevue, NE. You will act as the liaison between customers and our service technicians, ensuring timely, accurate estimates and clear communication on repairs and maintenance.

Schedule: Mon-Fri 7:30am-5:30pm; Compensation: Commission; full-time role with strong growth opportunities and comprehensive benefits as part of Woodhouse Family. Must maintain a high standard of customer service and vehicle care.