Automotive Service Advisor: Growth & Perks

Woodhouse Auto Group; Bellevue (NE); On-site; USD 32,000 - 54,000; Full time

Benefits offered by this job

Health Insurance: Medical + HSA,Dental

Life Insurance

Disability Insurance

401K with company match

Paid Time Off

Paid Holidays

Bereavement Pay

Employee Assistance Program

New Employee Referrals Bonus

Customer Referral Bonus

Employee of the Month Bonus

Employee Appreciation Week

Employee Discounts: vehicle, parts, &

Woodhouse University trainings

Tuition Assistance Program

Job summary

Woodhouse Auto Family in Bellevue, NE is seeking an Automotive Service Advisor. You will serve as the liaison between customers and service technicians, ensuring timely, accurate repair planning and clear communication about vehicle needs.

This full-time role emphasizes exceptional customer service, precise cost estimates, and collaborative teamwork within our Woodhouse family of dealerships. Competitive benefits accompany a stable, growth‑oriented career path.

Qualifications

• Must have strong customer service aptitude
• Excellent communication and interpersonal skills
• Ability to explain vehicle repair needs clearly to customers

Responsibilities

• Schedules service appointments.
• Greets customers in a timely, friendly manner and obtains vehicle information.
• Writes up customer vehicle problems on repair orders.
• Advises customers on car care and maintenance per manufacturers’ specs.
• Inspects vehicles for body work and provides estimates for body repairs.
• Checks manufacturer site for recalls or VIN restrictions.
• Delivers complete written estimates for labor and parts.
• Sets promised times and coordinates with dispatch.
• Obtains customer signatures and provides copies of repair orders.
• Establishes payment method and handles credit approval as needed.
• Monitors repair progress and notifies customers of changes.
• Reviews repair orders and closes them when complete.
• Performs other duties as assigned.

Skills

Customer service

Communication

Job description

Woodhouse Auto Family in Bellevue, NE is seeking an Automotive Service Advisor. You will serve as the liaison between customers and service technicians, ensuring timely, accurate repair planning and clear communication about vehicle needs.

This full-time role emphasizes exceptional customer service, precise cost estimates, and collaborative teamwork within our Woodhouse family of dealerships. Competitive benefits accompany a stable, growth‑oriented career path.