Automotive Service Advisor - Grow Your Career

Principle Automotive; Selma (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Paid time off

401(k) and IRA

Insurance options

EAP services

Tuition reimbursement

Employee discounts

Company events

Sundays closed

Job summary

Principle Audi - Selma is seeking an Automotive Service Advisor to greet customers, gather vehicle details, and communicate maintenance needs. You will prepare estimates, track progress, and explain work performed, ensuring accuracy and exceptional service in a fast-paced dealership setting.

Ideal candidates have at least 1 year in a service department, strong knowledge of autos, and a positive, energetic attitude.

Qualifications

• Minimum 1 year in service department is preferred.
• Dealership experience is a plus and valued.
• Solid knowledge of automobiles and vehicle maintenance.
• Strong communication and customer service focus.
• Ability to learn new software and computer systems.

Responsibilities

• Greet customers promptly and gather vehicle information.
• Clearly report vehicle symptoms as described by customer.
• Recommend maintenance based on age, mileage and history.
• Prepare accurate cost estimates for labor and parts.
• Set follow-up times and monitor progress of vehicles.
• Explain completed work and charges to customers.
• Ensure invoices reconcile with repair orders.
• Maintain high level of customer satisfaction.

Skills

Dealership experience

Customer service

Automobile knowledge

Problem solving

Communication

Computer skills

Energetic personality

Education

High school diploma or equivalent

Job description

Principle Audi - Selma is seeking an Automotive Service Advisor to greet customers, gather vehicle details, and communicate maintenance needs. You will prepare estimates, track progress, and explain work performed, ensuring accuracy and exceptional service in a fast-paced dealership setting.

Ideal candidates have at least 1 year in a service department, strong knowledge of autos, and a positive, energetic attitude.