Automotive Customer Service Advisor — Growth & Benefits

Precision Tune Auto Care; Birmingham (AL); On-site; USD 16,531 - 27,552; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Retirement plan enrollment

Paid Time Off (PTO)

Closed evenings and Sundays

7 paid holidays

Job summary

Precision Tune Auto Care in Birmingham, Alabama is looking for a Customer Service Advisor. In this role, you will be the first point of contact for customers, delivering exceptional service, scheduling appointments, and performing routine vehicle services. Ideal candidates will have a high school diploma and strong customer service skills. We offer competitive pay, medical insurance, and a work-life balanced schedule. Join us to grow your career in the automotive industry.

Qualifications

• 1+ year of automotive service experience; 1+ year of sales experience preferred.
• Valid driver's license required.
• Ability to work flexible hours including nights, weekends, and holidays.

Responsibilities

• Greet and engage customers in-store and over the phone.
• Schedule appointments and explain services.
• Perform routine vehicle services like oil changes and tire rotations.
• Support shop productivity through work order and register transactions.
• Ensure safety procedures are followed.

Skills

Customer service skills

Communication skills

Basic math skills

Education

High School Diploma or GED

Job description

Precision Tune Auto Care in Birmingham, Alabama is looking for a Customer Service Advisor. In this role, you will be the first point of contact for customers, delivering exceptional service, scheduling appointments, and performing routine vehicle services. Ideal candidates will have a high school diploma and strong customer service skills. We offer competitive pay, medical insurance, and a work-life balanced schedule. Join us to grow your career in the automotive industry.