Automotive Service Advisor — Sell & Delight Customers

Big Brand Tire & Service; Santa Barbara (CA); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Competitive hourly rate

Commission & overtime opportunities

Paid vacation & holidays

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Employee discounts

Referral bonuses

ASE reimbursement

Career growth opportunities

Job summary

Big Brand Tire & Service is seeking a Service Advisor to greet guests, translate mechanical details into clear recommendations, and drive service sales while maintaining showroom standards. You will collaborate with technicians to ensure accurate, timely service and build lasting customer relationships.

Ideal candidates have 1–3 years in automotive service sales with strong customer service and a proactive, team-driven mindset.

Qualifications

• 1-3 years of experience in automotive service sales, retail automotive, and strong customer service + transferable sales background.
• Proven ability to sell services and build trust.
• Strong communication and organizational skills.

Responsibilities

• Greet every guest and deliver a world-class service experience.
• Act as the liaison between customer and technician - translate mechanical into clear recommendations.
• Confidently sell tires, wheels, repairs, warranties, and services.
• Perform visual inspections and document findings.
• Build lasting relationships that turn first-time guests into lifelong customers.
• Help maintain showroom and inventory standards.
• Partner with the team to keep operations smooth, efficient, and safe.

Skills

Customer service

Sales

Communication

Organizational skills

Job description

Big Brand Tire & Service is seeking a Service Advisor to greet guests, translate mechanical details into clear recommendations, and drive service sales while maintaining showroom standards. You will collaborate with technicians to ensure accurate, timely service and build lasting customer relationships.

Ideal candidates have 1–3 years in automotive service sales with strong customer service and a proactive, team-driven mindset.