Automotive Service Advisor | Drive Service Sales

Big Brand Tire & Service; Burbank (CA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Competitive hourly rate

Commission & overtime

Paid vacation & holidays

Medical, dental, vision, life, and ins

401(k) with company match

Employee discounts & referral bonuses

ASE reimbursement

Career growth into management

Job summary

Big Brand Tire & Service in Burbank, CA is seeking a Service Advisor to greet guests and deliver a world-class service experience. You will translate vehicle needs into clear recommendations and help customers choose tires, repairs, and warranties while maintaining showroom standards.

The role emphasizes strong communication, sales ability, and a proactive mindset with opportunities for career growth within the service department.

Qualifications

• 1-3 years of experience in automotive service sales or retail automotive.
• Proven ability to sell services and build trust with customers.
• Strong communication and organizational skills.

Responsibilities

• Greet every guest and deliver world-class service experience.
• Act as liaison between customer and technician, translating mechanical into clear recommendations.
• Confidently sell tires, wheels, repairs, warranties, and services.
• Perform visual inspections and document findings.
• Build lasting relationships to turn first-time guests into lifelong customers.
• Help maintain showroom and inventory standards.

Skills

Customer service

Sales

Communication

Organizational skills

Problem solving

Education

High school diploma or equivalent

Job description

Big Brand Tire & Service in Burbank, CA is seeking a Service Advisor to greet guests and deliver a world-class service experience. You will translate vehicle needs into clear recommendations and help customers choose tires, repairs, and warranties while maintaining showroom standards.

The role emphasizes strong communication, sales ability, and a proactive mindset with opportunities for career growth within the service department.