Automotive Service Advisor - Flexible Scheduling & Growth

Szott M - 59 Jeep

White Lake Charter Township (MI)

On-site

USD 65,000 - 130,000

Full time

14 days+
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Benefits offered by this job

$65,000–$130,000 annual earning potens
401(k) with employer matching
Health, dental, and vision insurance
Paid time off and training
Employee discounts
Flexible scheduling
Professional development and advance­-

Job summary

Szott M-59 Jeep in White Lake, MI is seeking an experienced Automotive Service Advisor / Service Writer to join the service department and help deliver an exceptional customer experience.

The role requires excellent communication, organization, and the ability to manage multiple repair orders, create estimates, and coordinate repairs from intake to completion, with earning potential reflected in a $65,000–$130,000 salary range.

Qualifications

  • Minimum of two years of automotive service advisor or service writer experience.
  • At least one year of experience at a Stellantis-branded dealership.
  • Proven success in automotive service sales and customer satisfaction.

Responsibilities

  • Greet customers and accurately document their vehicle concerns
  • Create and manage repair orders
  • Perform test drives when appropriate to help verify symptoms
  • Review technician findings and explain recommended repairs
  • Provide accurate estimates for parts, labor, and completion times
  • Obtain authorization and keep customers updated throughout the repair process
  • Recommend factory-scheduled maintenance and needed services
  • Coordinate customer-pay, factory-warranty, and extended-warranty repairs
  • Maintain Customer Satisfaction Index standards established by Stellantis

Skills

Automotive service advising
Customer service
Sales
Communication
Time management
Multitasking

Tools

Tekion
DealerConnect
Mopar
Jeep experience

Job description

Szott M-59 Jeep in White Lake, MI is seeking an experienced Automotive Service Advisor / Service Writer to join the service department and help deliver an exceptional customer experience.

The role requires excellent communication, organization, and the ability to manage multiple repair orders, create estimates, and coordinate repairs from intake to completion, with earning potential reflected in a $65,000–$130,000 salary range.

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