Automotive Service Advisor — Flexible Hours & Growth

Lithia Motors, Inc; Rockwall (TX); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Medical Plans

Dental Plans

Vision Plans

PTO

Disability

Life Insurance

401(k) Plan

Vehicle Discounts

Job summary

Rockwall Hyundai is seeking an Automotive Service Advisor to join our Lithia & Driveway team in Rockwall, TX. You’ll coordinate with technicians, communicate findings to customers, and help them understand required repairs and maintenance.

With 2+ years in a service-advisor role and a valid driver’s license, you’ll estimate costs and time, present quotes, and negotiate service agreements. You’ll also maintain accurate repair records and support a flexible, customer-focused operation.

Qualifications

• 2+ years of experience as an automotive service advisor or in a related field.
• Strong knowledge of automotive systems, repair procedures, and industry standards.
• Proficiency with dealership management systems (DMS) and other software.

Responsibilities

• Coordinate with technicians to identify repairs and communicate findings to customers.
• Estimate costs and time required for repairs and provide quotes to customers.
• Advise customers on recommended repairs and maintenance, and negotiate service agreements.
• Coordinate with technicians to ensure timely and efficient completion of repairs and maintenance.
• Maintain accurate records of customer interactions, service agreements, and repair orders.

Skills

Automotive service advisor

Automotive systems knowledge

DMS Proficiency

Driver’s license

Job description

Rockwall Hyundai is seeking an Automotive Service Advisor to join our Lithia & Driveway team in Rockwall, TX. You’ll coordinate with technicians, communicate findings to customers, and help them understand required repairs and maintenance.

With 2+ years in a service-advisor role and a valid driver’s license, you’ll estimate costs and time, present quotes, and negotiate service agreements. You’ll also maintain accurate repair records and support a flexible, customer-focused operation.