Automotive Service Advisor — Fast-Paced Lube Shop

Gilder Search Group; Grapevine (TX); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Paid Training

Employee Discounts

Career Growth Opportunities

Career Advancement Opportunities

Supportive Team Environment

Job summary

Kwik Kar Lube & Tune in Grapevine, Texas is seeking a Quick Lube Automotive Service Advisor to help customers understand maintenance needs and deliver fast, professional service in a high-volume shop.

You will greet customers, explain services, and work closely with technicians to keep the service flow moving smoothly. The role requires customer service experience and the ability to educate customers on maintenance options, with paid training and growth opportunities.

Qualifications

• Customer service experience required.
• Ability to educate customers on recommended vehicle maintenance services.
• Strong communication and multitasking skills.
• Comfortable working in a fast-paced automotive environment.
• Weekend availability based on scheduling needs.

Responsibilities

• Greet customers with a friendly, professional attitude.
• Assess customer concerns and recommend maintenance services.
• Explain oil changes, filters, batteries, fluids, and preventive maintenance.
• Suggest additional services when beneficial to customer.
• Collaborate with technicians to keep service flow efficient.
• Keep customers informed throughout the service process.
• Process service tickets and payments accurately.
• Utilize POS software and computer systems.
• Maintain a clean, professional service area.
• Follow company procedures to ensure great customer experience.

Skills

Customer service

Communication skills

Multitasking

Customer education

Adaptability

Attention to detail

Education

Texas State Inspector License (preferred)

Job description

Kwik Kar Lube & Tune in Grapevine, Texas is seeking a Quick Lube Automotive Service Advisor to help customers understand maintenance needs and deliver fast, professional service in a high-volume shop.

You will greet customers, explain services, and work closely with technicians to keep the service flow moving smoothly. The role requires customer service experience and the ability to educate customers on maintenance options, with paid training and growth opportunities.