Automotive Service Advisor - Fast-Paced Customer Care

Group 1 Automotive, Inc.; Robstown (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance

401(k) with Company Match

Employee Vehicle Purchase Program

Paid Time Off

Job summary

Group 1 Automotive in Robstown, Texas is searching for an experienced Automotive Service Advisor. The ideal candidate ensures a seamless customer experience through scheduling service appointments, managing customer interactions, and creating detailed repair orders. A strong background in customer service and at least two years of experience in a dealership environment are preferred. The position offers competitive benefits, including health insurance and a structured career path.

Qualifications

• Minimum 2 years of Service Advisor experience, preferably in a dealership.
• Strong desire to provide an exceptional client experience.
• Must have a valid driver’s license.

Responsibilities

• Schedule and manage service appointments for customers.
• Greet customers and document service needs accurately.
• Create detailed repair orders with cost and time estimates.
• Recommend maintenance services based on vehicle condition.
• Maintain strong product and warranty knowledge.

Skills

Interpersonal Communication Skills

Basic Computer Skills

Customer Service

Goal-Oriented

Education

High School Diploma or Equivalent

Tools

CDK

Job description

Group 1 Automotive in Robstown, Texas is searching for an experienced Automotive Service Advisor. The ideal candidate ensures a seamless customer experience through scheduling service appointments, managing customer interactions, and creating detailed repair orders. A strong background in customer service and at least two years of experience in a dealership environment are preferred. The position offers competitive benefits, including health insurance and a structured career path.