ASE-Certified Auto Service Technician

Paragon Honda; Woodside (NY); Sur place; USD 45 000 - 65 000; Plein temps

Résumé du poste

Paragon Honda is seeking an Automotive Service Technician in New York. You will troubleshoot customer concerns with the latest tools, greet customers, and ensure service is delivered correctly the first time.

You will maintain vehicle cleanliness, participate in training, and complete paperwork accurately. A strong work ethic, professional appearance, and excellent communication are essential.

Qualifications

• Must possess ASE certification and a technical aptitude.
• High school diploma or equivalent required.
• Technical or trade school degree preferred.

Responsabilités

• Correctly troubleshoot customer concerns using the latest administrative and technical tools provided.
• Ensure common courtesy is shown toward all customers you come into contact with.
• While in the vicinity of the Service Drive, act as a secondary customer greeter to customers that have not yet been acknowledged.
• Keep up to date with all technical publications, Service Comm, and Asist terminal operations.
• Make every reasonable effort to ensure safe and honourable vehicle service is delivered as promised the first time.
• Address all original customer concerns before moving onto additional sales.
• Inspect every vehicle for additional sales opportunities ensuring the vehicle is being maintained to local area and factory recommendations.
• Ensure the customer's vehicle is returned as clean, or cleaner than when it arrived.
• Participate in any Factory, or in‑house sponsored training programs offered to you.
• Complete all paperwork completely and correctly, then ensure all required shop forms are attached to the RO hard copy.
• Perform any other duties assigned by the Service Manager, ASM or Group Leader.
• Always come to work on time, ready to work, and in a clean uniform.

Connaissances

Excellent communication

Customer service orientation

High energy

Professional appearance

Ability to read instructions

Good judgment

Formation

High school diploma or equivalent

ASE certification

Technical or trade school degree preferred

Description du poste

Paragon Honda is seeking an Automotive Service Technician in New York. You will troubleshoot customer concerns with the latest tools, greet customers, and ensure service is delivered correctly the first time.

You will maintain vehicle cleanliness, participate in training, and complete paperwork accurately. A strong work ethic, professional appearance, and excellent communication are essential.