Automotive Service Advisor - Customer-Focused & Growth-Driven

Walt Massey Automotive, Inc.; Marianna (FL); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Paid holidays and vacation time

Ongoing training and professional dev.

Advancement potential

Job summary

Marianna Chevrolet GMC is seeking an Experienced Automotive Service Advisor to join our service team in Marianna, FL. You will be the main liaison for customers, schedule repairs, write repair orders, and communicate timelines and recommendations while guiding customers through the service process.

We value strong customer service, clear communication, and teamwork. Benefits include health, dental, vision, 401(k) with company match, paid holidays, and ongoing training to advance your career

Qualifications

• Proven experience as an Automotive Service Advisor.
• Strong track record of customer satisfaction and sales performance.
• Excellent communication and interpersonal skills.
• Highly organized with the ability to manage multiple priorities in a fast-paced environment.
• Professional appearance and demeanor.
• Ability to work both independently and as part of a team.
• Valid driver’s license with a clean driving record.

Responsibilities

• Serve as the primary point of contact for service customers, ensuring a professional and positive experience from start to finish
• Accurately write and manage repair orders while communicating recommended services and timelines
• Coordinate workflow between customers and technicians to maximize efficiency in the service drive
• Assist in identifying vehicle concerns and recommending appropriate solutions
• Maintain strong communication with customers regarding vehicle status and service updates
• Oversee warranty and documentation processes in compliance with company and manufacturer standards
• Build and maintain strong relationships with customers to drive retention and satisfaction

Skills

Customer service

Communication

Teamwork

Organization

Professional appearance

Driver's license

Job description

Marianna Chevrolet GMC is seeking an Experienced Automotive Service Advisor to join our service team in Marianna, FL. You will be the main liaison for customers, schedule repairs, write repair orders, and communicate timelines and recommendations while guiding customers through the service process.

We value strong customer service, clear communication, and teamwork. Benefits include health, dental, vision, 401(k) with company match, paid holidays, and ongoing training to advance your career