Automotive Service Advisor

Walt Massey Automotive, Inc.; Marianna (FL); Hybride; USD 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

Health, dental, and vision insurance

401(k) with company match

Paid holidays and vacation time

Ongoing training and professional dev.

Advancement potential

Résumé du poste

Marianna Chevrolet GMC is seeking an Experienced Automotive Service Advisor to join our service team in Marianna, FL. You will be the main liaison for customers, schedule repairs, write repair orders, and communicate timelines and recommendations while guiding customers through the service process.

We value strong customer service, clear communication, and teamwork. Benefits include health, dental, vision, 401(k) with company match, paid holidays, and ongoing training to advance your career

Qualifications

• Proven experience as an Automotive Service Advisor.
• Strong track record of customer satisfaction and sales performance.
• Excellent communication and interpersonal skills.
• Highly organized with the ability to manage multiple priorities in a fast-paced environment.
• Professional appearance and demeanor.
• Ability to work both independently and as part of a team.
• Valid driver’s license with a clean driving record.

Responsabilités

• Serve as the primary point of contact for service customers, ensuring a professional and positive experience from start to finish
• Accurately write and manage repair orders while communicating recommended services and timelines
• Coordinate workflow between customers and technicians to maximize efficiency in the service drive
• Assist in identifying vehicle concerns and recommending appropriate solutions
• Maintain strong communication with customers regarding vehicle status and service updates
• Oversee warranty and documentation processes in compliance with company and manufacturer standards
• Build and maintain strong relationships with customers to drive retention and satisfaction

Connaissances

Customer service

Communication

Teamwork

Organization

Professional appearance

Driver's license

Description du poste

Experienced Automotive Service Advisor – Join Marianna Chevrolet GMC

Are you an experienced Automotive Service Advisor ready to take the next step in your career? Marianna Chevrolet GMC, a proud member of the Walt Massey Auto Group, is seeking a driven, customer-focused professional to join our team. This is more than just a job—it’s an opportunity to build a long-term career with a dealership that values performance, professionalism, and exceptional customer service.

As a key member of our service department, you will play a vital role in delivering a seamless and high-quality experience for every customer while supporting the efficiency and success of our service operations.

Key Responsibilities

• Serve as the primary point of contact for service customers, ensuring a professional and positive experience from start to finish
• Accurately write and manage repair orders while communicating recommended services and timelines
• Coordinate workflow between customers and technicians to maximize efficiency in the service drive
• Assist in identifying vehicle concerns and recommending appropriate solutions
• Maintain strong communication with customers regarding vehicle status and service updates
• Oversee warranty and documentation processes in compliance with company and manufacturer standards
• Build and maintain strong relationships with customers to drive retention and satisfaction

Qualifications

• Proven experience as an Automotive Service Advisor
• Strong track record of customer satisfaction and sales performance
• Excellent communication and interpersonal skills
• Highly organized with the ability to manage multiple priorities in a fast-paced environment
• Professional appearance and demeanor
• Ability to work both independently and as part of a team
• Valid driver’s license with a clean driving record

What We Offer

• Competitive compensation based on experience and performance
• Health, dental, and vision insurance
• 401(k) with company participation
• Paid holidays and vacation time
• Ongoing training and professional development opportunities
• Supportive team environment with advancement potential

Marianna Chevrolet GMC is an equal opportunity employer and is committed to creating an inclusive workplace for all employees.