Automotive Service Advisor: Customer Experience & Warranty

New Country Motor Car Group; Bala Cynwyd (PA); Vor Ort; USD 40.000 - 60.000; Vollzeit

Benefits dieser Stelle

Generous pay plan

Paid vacation

401K with company match

Excellent health benefits

Employee purchase program

Discounts on parts and repairs

Zusammenfassung

New Country Motor Car Group in Bala Cynwyd seeks a Service Advisor passionate about customer service. The role requires a minimum of one year of experience in a dealership and excellent communication skills.

You will assist customers with service needs, build rapport, and manage expectations while maintaining a positive and professional attitude. Comprehensive benefits, including health benefits and a unique pay plan, are offered.

Qualifikationen

• Minimum 1 year experience as a Service Advisor in a dealership or tire store.
• Passion for providing the highest level of customer service.
• Ability to pass pre-employment screening including driving, drug, and background.

Aufgaben

• Build rapport with customers and expand your personal book of business.
• Assist and advise customers with all automotive service needs.
• Handle all incoming calls in a professional manner.

Kenntnisse

Customer service

Communication skills

Organizational skills

Ability to perform in a fast-paced environment

Automotive software knowledge (CDK)

Jobbeschreibung

New Country Motor Car Group in Bala Cynwyd seeks a Service Advisor passionate about customer service. The role requires a minimum of one year of experience in a dealership and excellent communication skills.

You will assist customers with service needs, build rapport, and manage expectations while maintaining a positive and professional attitude. Comprehensive benefits, including health benefits and a unique pay plan, are offered.