Automotive Service Advisor - Customer Experience Pro

Holman; Cary (AR); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Life and Disability Insurance

Flexible Spending and Health Savings

401(k) plan with Company Match

Paid Time Off (PTO)

Paid Holidays

Job summary

Holman, a family-owned automotive services group, seeks a Service Advisor for AutoPark Honda to support front-line customer service and vehicle maintenance planning. You will generate estimates, schedule visits, and present repair options while upselling needed services.

Strong communication ensures customer trust and satisfaction. The role offers training, a collaborative team environment, and a comprehensive benefits package including health, dental, vision, life, disability, 401(k) with

Qualifications

• High school diploma or GED required.
• Proficiency with CDK or Reynolds & Reynolds software.
• Customer-facing sales experience preferred.

Responsibilities

• Prepare service estimates and schedule repairs.
• Sell maintenance services and parts to customers.
• Communicate repair status and follow up with customers.
• Maintain accurate repair orders per policy.

Skills

Customer service

Sales

Education

HS Diploma/GED

Tools

CDK

Reynolds & Reynolds

Job description

Holman, a family-owned automotive services group, seeks a Service Advisor for AutoPark Honda to support front-line customer service and vehicle maintenance planning. You will generate estimates, schedule visits, and present repair options while upselling needed services.

Strong communication ensures customer trust and satisfaction. The role offers training, a collaborative team environment, and a comprehensive benefits package including health, dental, vision, life, disability, 401(k) with