Auto Service Advisor – PTO & 401(k) Benefits

Holman Enterprises; Cary, Northern (NC, KY); Hybrid; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Life and Disability Insurance

401(k) with Company Match

Paid Time Off

Paid Holidays

Bereavement

Jury Duty

Job summary

Holman AutoPark Honda in Cary, NC, part of the Holman family, is seeking a Service Advisor with at least 1 year of relevant experience. You will prepare estimates, sell maintenance services, and maintain open communication with customers throughout the repair process.

You will use CDK or Reynolds & Reynolds software to write repair orders, present inspection results, and coordinate transportation as needed, while delivering outstanding customer service per dealership policy.

Qualifications

• High school diploma or GED required.
• 1 year of experience as a service advisor or express service advisor.
• Proficiency with CDK or Reynolds & Reynolds software.

Responsibilities

• Prepare service estimates and discuss maintenance with customers.
• Schedule appointments, answer phones, and collect payments.
• Conduct vehicle walk-arounds and present inspection results.
• Coordinate transportation options and follow up on unsold services.
• Write accurate repair orders and provide OEM part options.

Skills

Customer service

Communication

Sales skills

Time management

Education

High school diploma or GED

Tools

CDK or Reynolds & Reynolds

Job description

Holman AutoPark Honda in Cary, NC, part of the Holman family, is seeking a Service Advisor with at least 1 year of relevant experience. You will prepare estimates, sell maintenance services, and maintain open communication with customers throughout the repair process.

You will use CDK or Reynolds & Reynolds software to write repair orders, present inspection results, and coordinate transportation as needed, while delivering outstanding customer service per dealership policy.