Automotive Service Advisor: Customer Experience Pro

American Tire Depot, Inc.; Atascadero (CA); On-site; USD 25,000 - 41,000; Full time

Benefits offered by this job

Vacation & holidays

Insurance package

401(k) matching

Employee discounts

ASE reimbursement

Career progression

Job summary

American Tire Depot in California is seeking a Service Advisor to greet guests and deliver a world-class service experience. You will translate mechanical needs into clear recommendations and upsell tires, wheels, repairs, warranties, and services.

Join a results-driven team with growth opportunities into Service Manager or Management roles, and participate in a comprehensive benefits package. This role emphasizes customer trust, communication, and efficient showroom operations.

Qualifications

• 1-3 years of experience in automotive service sales and customer service.
• Ability to sell services and build trust.
• Strong communication and organizational skills.
• Valid driver''s license and ability to lift 70 lbs.
• Flexible weekends to serve customers.

Responsibilities

• Greet every guest and deliver a world-class service experience.
• Act as the liaison between customer and technician.
• Confidently sell tires, wheels, repairs, warranties, and services.
• Perform visual inspections and document findings.
• Build lasting relationships that turn first-time guests into lifelong customers.
• Help maintain showroom and inventory standards.
• Partner with the team to keep operations smooth, efficient, and safe.

Skills

Customer service

Sales skills

Communication

Teamwork

Problem solving

Job description

American Tire Depot in California is seeking a Service Advisor to greet guests and deliver a world-class service experience. You will translate mechanical needs into clear recommendations and upsell tires, wheels, repairs, warranties, and services.

Join a results-driven team with growth opportunities into Service Manager or Management roles, and participate in a comprehensive benefits package. This role emphasizes customer trust, communication, and efficient showroom operations.