Auto Service Concierge & Sales Advisor

American-Tire-Depot; Santa Fe Springs (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Commission & OT

Paid vacation & holidays

Medical/dental/vision/life insurance

401(k) with company match

Employee discounts

Referral bonuses

ASE reimbursement

Career growth to Service Manager

Job summary

American Tire Depot in Santa Fe Springs, CA is seeking a Service Advisor to greet guests and deliver world-class service. You will translate mechanical needs into clear recommendations and confidently sell tires, repairs, warranties, and services while documenting findings.

Join a team that values speed, accuracy, and customer care, with opportunities for career growth into Service Manager or management, a competitive hourly rate plus overtime and benefits.

Qualifications

• 1-3 years of automotive service sales or retail automotive with strong customer service.
• Proven ability to sell services and build trust.
• Strong communication and organizational skills.
• Self-starter with problem-solving ability and team spirit.
• Valid driver's license and ability to lift 70 lbs, weekend availability.

Responsibilities

• Greet every guest and deliver a world-class service experience.
• Act as liaison between customer and technician and translate mechanical into clear recommendations.
• Confidently sell tires, wheels, repairs, warranties, and services.
• Perform visual inspections and document findings.
• Build lasting relationships that turn first-time guests into lifelong customers.
• Help maintain showroom and inventory standards.
• Partner with the team to keep operations smooth, efficient, and safe.

Skills

Customer service

Sales

Communication

Organization

Problem-solving

Team spirit

Self-starter

Tools

Mobile CRM

Job description

American Tire Depot in Santa Fe Springs, CA is seeking a Service Advisor to greet guests and deliver world-class service. You will translate mechanical needs into clear recommendations and confidently sell tires, repairs, warranties, and services while documenting findings.

Join a team that values speed, accuracy, and customer care, with opportunities for career growth into Service Manager or management, a competitive hourly rate plus overtime and benefits.