Automotive Service Advisor & Sales Specialist

Big Brand Tire Co.; La Mirada (CA); Hybrid; USD 25,000 - 39,000; Full time

Benefits offered by this job

Paid vacation and holidays

Health, dental & vision insurance

401(k) with company match

ASE reimbursement

Employee discounts

Job summary

American Tire Depot is seeking a Service Advisor in California to greet guests and deliver a world-class service experience. You will translate mechanics into clear recommendations and confidently sell tires, wheels, repairs, warranties, and services while inspecting vehicles and documenting findings.

Ideal candidates have 1–3 years in automotive service sales, strong communication skills, and a customer-focused mindset.

Qualifications

• 1–3 years of experience in automotive service sales, retail automotive, and strong customer service + transferable sales background
• Proven ability to sell services and build trust
• Strong communication and organizational skills
• A self-starter with problem-solving ability and team spirit
• Valid driver’s license + ability to lift 70 lbs
• Hungry to learn, grow, and lead
• Flexible availability, including weekends

Responsibilities

• Greet every guest and deliver a world-class service experience
• Act as the liaison between customer and technician — translate mechanical into clear recommendations
• Confidently sell tires, wheels, repairs, warranties, and services
• Perform visual inspections and document findings
• Build lasting relationships that turn first-time guests into lifelong customers
• Help maintain showroom and inventory standards
• Partner with the team to keep operations smooth, efficient, and safe

Skills

Customer service

Sales

Communication

Teamwork

Problem-solving

Job description

American Tire Depot is seeking a Service Advisor in California to greet guests and deliver a world-class service experience. You will translate mechanics into clear recommendations and confidently sell tires, wheels, repairs, warranties, and services while inspecting vehicles and documenting findings.

Ideal candidates have 1–3 years in automotive service sales, strong communication skills, and a customer-focused mindset.