Automotive Service Lead & Team Coach

Brakes Plus; Phoenix (AZ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Retirement Plan

Paid Time Off

Paid Holidays

Job summary

An auto service company in Phoenix is seeking an Automotive Service Advisor to ensure excellence in service and team performance. Responsibilities include managing customer interactions, supervising staff, and maintaining safety standards. Ideal candidates possess outstanding leadership skills, have at least 2 years experience as a Service Advisor, and can work effectively in a fast-paced environment. The position offers a competitive salary of $40,000-$60,000 and a variety of benefits including medical, dental, and a 401(k) retirement plan.

Qualifications

• Minimum of 2 years’ experience in a Service Advisor/Writer role.
• Proven track record of exceeding business objectives.
• Solid knowledge of basic OSHA laws.

Responsibilities

• Directly works with customers in sales, service, and adjustments.
• Creates a highly motivated team environment.
• Supervises technicians and service personnel.
• Coaches service department teammates on operational issues.
• Evaluates performance and productivity of service personnel.
• Manages parts inventory and purchases.
• Ensures store safety and compliance with procedures.

Skills

Outstanding leadership skills

Ability to work in a fast-paced work environment

Highly organized and detail-oriented

Excellent verbal and written communication

Ability to develop professional relationships

Service Advisor/Writer experience

Ability to work efficiently individually and in a team

Knowledge of basic OSHA laws

Valid driver's license

Job description

An auto service company in Phoenix is seeking an Automotive Service Advisor to ensure excellence in service and team performance. Responsibilities include managing customer interactions, supervising staff, and maintaining safety standards. Ideal candidates possess outstanding leadership skills, have at least 2 years experience as a Service Advisor, and can work effectively in a fast-paced environment. The position offers a competitive salary of $40,000-$60,000 and a variety of benefits including medical, dental, and a 401(k) retirement plan.