Automotive Service Advisor: Customer-Driven & Growth-Oriented

Fred Anderson Kia of Raleigh; Raleigh (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401k with company match

Health benefits package

Paid time off

Maternity/paternity leave

Employee discounts

Job summary

Fred Anderson Kia of Raleigh is seeking an Automotive Service Advisor who will engage customers, gather service needs, and guide them through the repair process with a focus on quality, accuracy, and timely communication.

Ideal candidates are energetic, with strong people skills, able to manage multiple tasks, and comfortable explaining vehicle maintenance and repair options to guests. Raleigh area opportunity with growth potential.

Qualifications

• Must have friendly and outgoing personality.
• Strong communication and organizational skills.
• Valid driver’s license with acceptable motor vehicle record.

Responsibilities

• Assist customers in the service process and maintain vehicles per manufacturer standards.
• Present needed repairs and maintenance in a professional, clear manner.
• Follow up with guests throughout the service experience to ensure satisfaction.

Skills

Customer service

Communication

Time management

Rapport building

Education

High school diploma or equivalent

Job description

Fred Anderson Kia of Raleigh is seeking an Automotive Service Advisor who will engage customers, gather service needs, and guide them through the repair process with a focus on quality, accuracy, and timely communication.

Ideal candidates are energetic, with strong people skills, able to manage multiple tasks, and comfortable explaining vehicle maintenance and repair options to guests. Raleigh area opportunity with growth potential.