Dynamic Automotive Service Advisor; Career Growth

Anderson Automotive Group; Raleigh, Northern (NC, KY); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Culture of care

Great managers

Career growth

Leadership training

Competitive pay

401k match

Health benefits

Referral & bonus

Paid time off

Parental leave

Employee discounts

Job summary

Anderson Automotive Group is seeking an Automotive Service Advisor for Kia of Raleigh. We are looking for energetic, outgoing personalities with a proven track record in customer service to deliver quality and professional service during scheduled maintenance and repairs.

The ideal candidate will have strong communication and time management skills and the ability to build rapport with customers through the service process.

Qualifications

• Friendly and outgoing personality.
• Ability to build rapport and follow up with guests throughout the service process.
• Strong communication and organizational skills.
• Assist customers in maintaining vehicles according to manufacturer standards.
• Perform high-quality, professional presentation of needed repairs and maintenance.
• Strong focus on providing the highest level of customer service to guests.
• Learn to overcome objections, close sales, and perform all steps of the sales process in accordance with company standards.
• Prior sales, customer service, or hospitality experience.
• Valid driver’s license with acceptable motor vehicle record.
• Highschool diploma or equivalent.

Responsibilities

• Greet customers and guide them through the service process.
• Explain repairs and maintenance options clearly and accurately.
• Maintain strong communication with customers and technicians.
• Ensure compliance with manufacturer standards during service.
• Close the service sale and follow up on repairs.

Skills

Customer service

Communication

Time management

Rapport building

Sales experience

Education

High school diploma

Job description

Anderson Automotive Group is seeking an Automotive Service Advisor for Kia of Raleigh. We are looking for energetic, outgoing personalities with a proven track record in customer service to deliver quality and professional service during scheduled maintenance and repairs.

The ideal candidate will have strong communication and time management skills and the ability to build rapport with customers through the service process.