Automotive Service Advisor: Customer-First Growth Path

Fred Anderson Hyundai; Oakwood (SC); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

401k with company match

Health benefits

Paid time off

Maternity/Paternity leave

Employee discounts

Job summary

Fred Anderson Automotive Group in Greer, SC is seeking an Automotive Service Advisor to deliver high-quality, professional service as customers bring their vehicles in for maintenance and repairs. You will guide guests through the service process with clear communication and a friendly demeanor.

Ideal candidates have strong communication and time-management skills, enjoy building rapport, and can present repairs confidently.

Qualifications

• Energetic and outgoing personalities with proven customer service.
• Strong communication and organizational skills.
• Ability to build rapport with guests throughout the service process.
• Assist customers in maintaining vehicles according to manufacturer standards.
• Present repairs and maintenance in a high-quality, knowledgeable way.
• Valid driver’s license with acceptable motor vehicle record.
• Highschool diploma or equivalent.
• Prior sales, customer service, or hospitality experience is a plus.

Responsibilities

• Provide quality and professional service to service customers.
• Assist customers through the service process and communicate repairs.
• Present needed repairs and maintenance in a knowledgeable way.
• Learn to overcome objections, close sales, and perform all steps of the sales process according to company standards.

Skills

Customer service

Communication skills

Time management

Rapport building

Sales experience

Education

High school diploma or equivalent

Job description

Fred Anderson Automotive Group in Greer, SC is seeking an Automotive Service Advisor to deliver high-quality, professional service as customers bring their vehicles in for maintenance and repairs. You will guide guests through the service process with clear communication and a friendly demeanor.

Ideal candidates have strong communication and time-management skills, enjoy building rapport, and can present repairs confidently.