Automotive Service Advisor | Customer Care & Repairs

Grubbs Wichita Falls; San Antonio (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Weekly Pay

PTO

Medical Insurance

Dental Insurance

Vision Insurance

Life/AD&D Insurance

Short-term Disability Insurance

Long-term Disability Insurance

401(k) with Company Match

Pet Insurance

Job summary

Grubbs Automotive in San Antonio, TX is seeking an Automotive Service Advisor to be the first contact for vehicle maintenance, providing accurate estimates, coordinating service, and maintaining communication with customers.

Ideal candidates have proven service advisor experience, strong communication, and knowledge of automotive systems; the role offers competitive pay and benefits, with opportunities for growth in a family-first dealership.

Qualifications

• Experience as Automotive Service Advisor or similar.
• Strong communication and customer service skills.
• Excellent organizational and multitasking abilities.
• Proficiency in automotive systems and diagnostics.
• Knowledge of vehicle maintenance and repair processes.

Responsibilities

• Greet customers and document vehicle concerns to understand issues.
• Coordinate service appointments and prioritize repairs with technicians.
• Prepare accurate labor and parts estimates and explain them to customers.
• Maintain detailed service records and process invoices.
• Stay updated on automotive technology and service trends.
• Educate customers on maintenance and preventive care.

Skills

Customer service

Communication skills

Organizational skills

Diagnostics knowledge

Vehicle maintenance knowledge

Tools

Automotive service software

Job description

Grubbs Automotive in San Antonio, TX is seeking an Automotive Service Advisor to be the first contact for vehicle maintenance, providing accurate estimates, coordinating service, and maintaining communication with customers.

Ideal candidates have proven service advisor experience, strong communication, and knowledge of automotive systems; the role offers competitive pay and benefits, with opportunities for growth in a family-first dealership.