Automotive Service Advisor | Customer Care & Repairs

Kamaaina Motors

Hilo (HI)

On-site

USD 44,640 - 111,600

Full time

14 days+
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Job summary

A local automotive service provider in Hilo, HI, is looking for a full-time automotive service advisor. The role involves greeting customers, documenting service needs, and preparing repair orders. The ideal candidate will have a strong focus on customer service, vehicle maintenance knowledge, and the ability to present cost estimates clearly. Salary ranges from $4,000 to $10,000 per month, including commission, and there will be opportunities for ongoing training and development.

Qualifications

  • Ability to communicate effectively with clients and team.
  • Proficient in reading and analyzing technical documents.
  • Ability to calculate figures such as commissions and discounts.

Responsibilities

  • Greet customers and accurately document their concerns.
  • Prepare and provide cost estimates for services.
  • Keep repair orders updated and communicate changes to clients.

Skills

Customer service
Vehicle maintenance knowledge
Sales skills

Education

One year certificate from college or technical school
Equivalent combination of education and experience

Job description

A local automotive service provider in Hilo, HI, is looking for a full-time automotive service advisor. The role involves greeting customers, documenting service needs, and preparing repair orders. The ideal candidate will have a strong focus on customer service, vehicle maintenance knowledge, and the ability to present cost estimates clearly. Salary ranges from $4,000 to $10,000 per month, including commission, and there will be opportunities for ongoing training and development.
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