Automotive Service Advisor: Customer Care Pro

Precision Tune Auto Care; Columbia (SC); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental, and Vision Insurance

Retirement plan

Paid Time Off (PTO)

Closed evenings and Sundays

7 paid holidays off

Job summary

A leading automotive service provider in Columbia, South Carolina is seeking a dedicated Customer Service Advisor to be the first point of contact for customers. In this role, you will greet customers, schedule appointments, and perform routine vehicle services. The ideal candidate should have a high school diploma, 1+ years of automotive service and sales experience, and strong customer service skills. Join us for competitive pay and a supportive work environment that values your well-being.

Qualifications

• 1+ year of automotive service experience; 1+ year of sales experience preferred.
• Strong customer service and communication skills.
• Comfortable with basic math and calculating discounts/commissions.

Responsibilities

• Greet and engage customers in-store and over the phone.
• Schedule appointments, explain services, and sell parts and automotive services.
• Perform routine vehicle services: oil changes, tire rotations, battery installation.
• Support shop productivity through work order and register transactions.
• Ensure safety procedures are followed and maintain a clean, organized work area.
• Help resolve customer concerns and provide exceptional service.

Skills

Customer service

Communication

Basic math

Education

High School Diploma or GED

Job description

A leading automotive service provider in Columbia, South Carolina is seeking a dedicated Customer Service Advisor to be the first point of contact for customers. In this role, you will greet customers, schedule appointments, and perform routine vehicle services. The ideal candidate should have a high school diploma, 1+ years of automotive service and sales experience, and strong customer service skills. Join us for competitive pay and a supportive work environment that values your well-being.