Automotive Service Advisor - Commission & Growth Opportunities

Mills Automotive Group; Baxter (MN); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Plan

Health Savings Account

401(k) & Profit Sharing

Paid Time Off

Paid Holidays

Job summary

Mills Automotive Group is seeking a Service Guest Advisor to act as the primary contact between guests and our service department in Minnesota. You will explain repairs, provide cost estimates, and coordinate with technicians to ensure timely service.

Strong communication and problem-solving are essential to enhance guest satisfaction. The role offers a Monday–Friday schedule with a rotating Saturday, a base draw plus incentives, and a comprehensive benefits package including health, dental,

Qualifications

• Excellent guest service and communication skills.
• Ability to explain repairs and costs clearly to guests.
• Strong problem-solving and multitasking abilities.

Responsibilities

• Positively greet guests and listen to concerns.
• Diagnose vehicle issues from guest descriptions and inspections.
• Turn guest requests into actionable work orders for technicians.
• Provide accurate quotes and estimates for repairs.
• Coordinate with technicians and manage guest appointments.
• Keep guests informed about repair status and changes.
• Address and resolve guest complaints and maintain relationships.
• Promote additional services and products when appropriate.
• Maintain accurate guest records and service history.

Job description

Mills Automotive Group is seeking a Service Guest Advisor to act as the primary contact between guests and our service department in Minnesota. You will explain repairs, provide cost estimates, and coordinate with technicians to ensure timely service.

Strong communication and problem-solving are essential to enhance guest satisfaction. The role offers a Monday–Friday schedule with a rotating Saturday, a base draw plus incentives, and a comprehensive benefits package including health, dental,