Automotive Service Advisor - Commission-Based Pay

ADP, Inc.; Lewiston (ID); On-site; USD 60,000 - 110,000; Full time

Benefits offered by this job

401(k) with employer match

Paid training and mentorship

Employee discounts for vehicles, parts

Supportive team environment

Opportunities for growth and advance

Job summary

Rogers Motors in Lewiston, Idaho, is seeking an Automotive Service Advisor for our Dodge dealership. You’ll be the link between customers and our service team, helping ensure vehicles are safe and reliable.

Greeting customers, listening to concerns, and preparing estimates are key parts of the role. The position offers a hands-on work style with a focus on customer care, with strong earning potential in a commission-based environment.

Qualifications

• High school diploma or the equivalent.
• Valid driver's license and good driving record.
• Excellent customer service, interpersonal, and communication skills.
• Strong organizational, decision making and problem-solving skills.
• Ability to communicate with technicians, customers, and management.
• Ability to read and comprehend instructions and information.
• General knowledge of vehicle mechanical operations would be great.
• Dealertrack DMS knowledge helpful.
• Experience with industry-specific software is always nice.
• Two years of experience in a dealership position preferred.

Responsibilities

• Greet customers, listen to concerns, and recommend maintenance and repairs.
• Prepare estimates and repair orders, verify warranty and service contract coverage.
• Perform vehicle walk-around inspections and keep customers informed throughout the service process.
• Ensure all open repair orders are up to date and closed within 30 days.
• Aim for complete repairs on the first visit and follow up on additional items.

Job description

Rogers Motors in Lewiston, Idaho, is seeking an Automotive Service Advisor for our Dodge dealership. You’ll be the link between customers and our service team, helping ensure vehicles are safe and reliable.

Greeting customers, listening to concerns, and preparing estimates are key parts of the role. The position offers a hands-on work style with a focus on customer care, with strong earning potential in a commission-based environment.