Auto Service Advisor | Base + Commission | Up To $75K - 2729

Promotive; Hampstead (NC); Hybrid; USD 45,000 - 75,000; Full time

Benefits offered by this job

Weekly pay

Uniforms provided

PTO

Job summary

Seaside Service Center in Hampstead, NC is seeking an experienced Automotive Service Advisor to own the customer experience from start to finish while driving sales and workflow. This Monday-Friday opportunity offers estimated annual earnings of $45,000-$75,000 through a base salary plus commission structure.

The shop services Domestic, Asian, European, Diesel, and Fleet vehicles in a fast-paced, team-oriented environment with hands-on leadership.

Qualifications

• 2+ years of experience preferred
• Automotive Service Advisor experience preferred
• Sales experience preferred
• Strong customer communication and sales skills
• Basic automotive technical and diagnostic understanding required
• Ability to stay organized in a fast-paced shop environment and handle difficult conversations professionally
• Experience with Tekmetric is a plus

Responsibilities

• Write repair estimates and clearly communicate recommended maintenance and repairs to customers
• Maintain customer communication throughout the repair process
• Schedule appointments and help manage daily workflow and repair timelines
• Present and sell appropriate maintenance and repair recommendations
• Professionally address customer concerns, questions, and objections
• Guide customers through larger repair decisions with clear, confident communication
• Handle warranty claims and order parts as needed
• Work toward established performance expectations including sales targets

Skills

Customer communication

Sales skills

Organizational skills

Technical understanding

Diagnostic understanding

Communication under pressure

Tools

Tekmetric

Job description

Automotive Service Advisor | $45K-$75K Est. | Monday-Friday

Seaside Service Center
Schedule: Monday-Friday, 8:30 AM-5:30 PM
Pay Type: Hybrid (Base Salary + Commission)
Pay Schedule: Weekly
Earning Potential: $45,000-$75,000 annually (estimated)

We move fast - and so should you.

About Seaside Service Center

Seaside Service Center is seeking an experienced Automotive Service Advisor to own the customer experience from start to finish while helping drive sales and workflow. This Monday-Friday opportunity offers estimated annual earnings of $45,000-$75,000 through a base salary plus commission structure. The shop services Domestic, Asian, European, Diesel, and Fleet vehicles in a fast-paced, team-oriented environment with hands-on leadership.

Key Responsibilities

• Write repair estimates and clearly communicate recommended maintenance and repairs to customers
• Maintain customer communication throughout the repair process
• Schedule appointments and help manage daily workflow and repair timelines
• Present and sell appropriate maintenance and repair recommendations
• Professionally address customer concerns, questions, and objections
• Guide customers through larger repair decisions with clear, confident communication
• Handle warranty claims and order parts as needed
• Work toward established performance expectations, including approximately $20,000 in weekly sales when fully staffed, approximately $75,000 in monthly sales volume, and an expected car count of 7-8 vehicles per day

Qualifications

• 2+ years of experience preferred
• Automotive Service Advisor experience preferred
• Sales experience preferred
• Strong customer communication and sales skills
• Basic automotive technical and diagnostic understanding required
• Ability to stay organized in a fast-paced shop environment and handle difficult customer conversations professionally
• Experience with Tekmetric is a plus; no specific certifications or brand experience are required

Compensation & Benefits

• Hybrid compensation structure: base salary plus commission
• Estimated annual earnings of $45,000-$75,000
• Weekly pay
• Paid time off (PTO)
• Uniforms provided
• Monday-Friday schedule with no weekends

Estimated annual earnings are performance-based and should not be interpreted as guaranteed compensation.

Why Work Here

Seaside Service Center offers a fast-paced, team-oriented environment with hands-on, involved leadership. Team members work across Domestic, Asian, European, Diesel, and Fleet vehicles, with an emphasis on accountability, teamwork, customer care, and individual contribution. The Service Advisor has a direct impact on customer experience, shop workflow, sales performance, and earning potential.

Additional Requirements

Some positions may require a valid driver's license, motor vehicle record review, background screening, drug or alcohol screening, or other job-related pre-employment requirements based on the duties of the position, the client's lawful requirements, and applicable law. Any screening will be conducted at the legally permitted stage and in accordance with applicable federal, state, and local law. Qualified applicants, including those with criminal histories, will be considered in accordance with applicable law.