Service Advisor | Commission-Based - South Tacoma Honda

Gee-Automotive-Companies-1; Tacoma (WA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

Dental

Vision

Company-Paid Life Insurance

Employee Assistance Plan

401(k) with Company Match

Paid Time Off

Employee pricing

Job summary

South Tacoma Honda in Tacoma, WA is seeking a motivated Service Advisor to join our customer-focused team. You will greet customers, listen to their needs, explain recommended service options, and coordinate vehicle repairs with our techs to ensure quality and timeliness.

The ideal candidate communicates clearly, builds relationships, and thrives in a fast-paced environment. CDK experience is a must; you should be tech-savvy and comfortable navigating multiple software systems.

Qualifications

• Excellent communication and customer service skills.
• Ability to build and maintain customer relationships.
• Comfort with explaining vehicle service options and recommendations.
• Proficient in tech tools and multiple software systems.

Responsibilities

• Greet customers and accurately capture service needs.
• Explain service recommendations and costs to customers.
• Coordinate with technicians to schedule repairs and follow up on progress.
• Review inspection reports with customers and ensure satisfaction.

Skills

communication

customer service

relationship-building

tech-savvy

computer navigation

Tools

CDK experience

Job description

At South Tacoma Honda, we're more than just a dealership—we’re a dynamic, customer-driven team focused on delivering exceptional service. As our business continues to grow, we’re looking for a motivated Service Advisor to join our team and help keep the momentum going. This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys helping customers, and is passionate about providing outstanding service.As a Service Advisor, you’ll be at the heart of ensuring our customers’ vehicles are well taken care of. You’ll work directly with customers to understand their service needs, provide them with detailed information, and offer solutions that help maintain their vehicles in peak condition. This position requires excellent communication skills, attention to detail, and a commitment to providing a top-notch customer experience.Service Advisor Job ResponsibilitiesHelping customers with the service on their vehicles.Follow up to help customers if they have issues or concerns.Work closely with other departments within the dealership.Reviewing inspection reports with customers.Provide excellent customer service experience.Service Advisor Benefits & CompensationOur Pay Plan is salary plus commission – there is no limit to how much you can make!On top of competitive pay, we are proud to offer…Health Insurance starting at under $100 per month.Dental, Vision, and Company-Paid Life Insurance.Employee Assistance Plan.401(k) with Company Match.Paid Time Off that accrues from Day 1.An excellent menu of voluntary benefits.Employee pricing for you and your family on vehicles, parts, and service.Service Advisor Job QualificationsExceptional communication, customer service, and relationship-building skills.CDK experience is a must!Tech-savvy. Must be proficient in computer navigation, working with multiple programs at once.Corporate requirements: Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check and pre-employment drug screen.If you’ve got what it takes – Apply Now!