Automotive Service Advisor: Client-Focused, Bonus Eligible

Performance Automotive; Cincinnati (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Paid PTO

401k retirement plans

Medical insurance

Dental care

Vision coverage

Life insurance

Disability insurance

HSA and FSA plans

Employee discounts on vehicles

Job summary

Performance Kings Honda in Cincinnati, OH is seeking a motivated Automotive Service Advisor to deliver exceptional service to our valued clients. This premier dealership prides itself on award-winning customer satisfaction and a collaborative work environment where growth is encouraged.

You will greet customers, discuss service options, coordinate with technicians, prepare accurate repair orders, and follow up to ensure complete satisfaction.

Qualifications

• Previous experience as a Service Advisor or in a customer service role (automotive industry preferred).
• Strong communication skills and a passion for helping people.
• Ability to multitask and thrive in a fast-paced environment.
• Basic knowledge of automotive systems and maintenance.
• Valid driver's license with a good driving record.

Responsibilities

• Greet customers and provide a warm, professional welcome.
• Consult with clients about their vehicle service needs and recommend appropriate maintenance or repairs.
• Communicate clearly with technicians and customers to ensure transparency throughout the service process.
• Prepare accurate repair orders and maintain detailed customer records.
• Follow up on completed services and ensure customer satisfaction.

Skills

Customer service

Communication

Multitasking

Automotive knowledge

Driver's license

Job description

Performance Kings Honda in Cincinnati, OH is seeking a motivated Automotive Service Advisor to deliver exceptional service to our valued clients. This premier dealership prides itself on award-winning customer satisfaction and a collaborative work environment where growth is encouraged.

You will greet customers, discuss service options, coordinate with technicians, prepare accurate repair orders, and follow up to ensure complete satisfaction.