Automotive Service Advisor — Build Trust, Vehicle Care

Christian Brothers Automotive; Baton Rouge (LA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Paid Vacation

Paid Holidays

Healthcare Benefits

Matching Retirement Plans

Paid Training

Family time weekends off

Financial wellness program

Job summary

Christian Brothers Automotive is seeking a Service Advisor/Service Writer in Louisiana. You’ll guide customers through the repair process, keeping them informed and building community relationships while delivering honest recommendations and solutions.

Role emphasizes customer care, a strong technology aptitude with dealership-like software, and teamwork in a high-volume shop environment. Weekdays 7am–6pm shift; comprehensive benefits provided.

Qualifications

• Looking for a Top Performer in Automotive Service.
• At Least 2-4 currentyears of Service Advisor/Writer Experience.
• Great with Computers - Proficiency in Windows-based software and automotive store applications.
• Driving record acceptable to our current insurance carrier.
• Proof of minimum state-required insurance on your personal vehicle.

Responsibilities

• Greet every customer with hospitality and the highest level of respect.
• Present the best solution to repair the customer’s vehicle properly.
• Consistently and effectively sell our services without jeopardizing honesty and integrity.
• Maintain a positive attitude and team atmosphere at all times.
• Communicate professionally to build long-term relationships with store, yourself, and customer.
• Represent the mission statement with kindness, honesty, and integrity.
• Coordinate and participate in customer service activities as dictated by needs and workload.
• Ensure all repairs meet proper specifications.
• Assist other employees as needed.
• Other duties may be assigned.
• Drive vehicle in company shuttle.

Skills

Top Performer

Service Writer

Education

High School or equivalent

Tools

Windows software

Automotive store apps

Job description

Christian Brothers Automotive is seeking a Service Advisor/Service Writer in Louisiana. You’ll guide customers through the repair process, keeping them informed and building community relationships while delivering honest recommendations and solutions.

Role emphasizes customer care, a strong technology aptitude with dealership-like software, and teamwork in a high-volume shop environment. Weekdays 7am–6pm shift; comprehensive benefits provided.