Automotive Service Advisor: Build Trust & Drive Service

Gills Point S Tire & Auto; Helena (MT); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive Pay

Paid Time Off

Medical, Dental & Vision Insurance

401(k) with Company Match

Life & Disability Insurance

Job summary

Gills Point S Tire & Auto in Helena, MT is seeking an Automotive Service Advisor who thrives on helping customers and technicians succeed. You will be the primary link between customers and the service team, delivering honest recommendations and a service experience that keeps customers coming back.

In this role you will greet customers, discuss tires and maintenance needs, prepare estimates, and coordinate service orders.

Qualifications

• High School Diploma or GED required.
• Experience in automotive, tire, or related service environment preferred.
• Outstanding communication and relationship-building skills.
• Proven ability to build customer trust and confidently recommend products and services.

Responsibilities

• Greet customers and create a welcoming service experience.
• Explain recommended tires, maintenance, and repair services.
• Prepare accurate estimates and discuss service options with customers.
• Coordinate service orders and communicate with technicians to ensure timely repairs.
• Follow up with customers to ensure satisfaction and repeat business.

Skills

Customer service

Communication

Relationship-building

Organizational skills

Multitasking

Education

High School Diploma or GED

Automotive technical training

Tools

POS software

Shop management software

Job description

Gills Point S Tire & Auto in Helena, MT is seeking an Automotive Service Advisor who thrives on helping customers and technicians succeed. You will be the primary link between customers and the service team, delivering honest recommendations and a service experience that keeps customers coming back.

In this role you will greet customers, discuss tires and maintenance needs, prepare estimates, and coordinate service orders.